Category Archives: News

A+ Core 1 Test – Congratulation Brendyn Todd

We want to take this time to say “Congratulation Brendyn for passing your A+ Core One test.

40th Anniversary

We, at Concepte of Illinois have achieved a new milestone in our business – 40 year Anniversary. We are very proud that our customers have given their trust in us to succeed year after year. That is why we continue to provide the same year-upon-year quality and professional Services to our clients. We believe if they win, then we win.

40th Anniversary

If you see one of our service personnel – WISH THEM A HAPPY 40th ANNIVERSARY.

a Letter to our Customers & Clients

Concepte of Illinois, Inc.
Marion Illinois

For Release on: November 10, 2020

Dear Customers and Partners,

We recognize that with the constantly changing COVID-19 situation around the world, this is an unprecedented time for everyone — a time that, for many, is filled with uncertainty. Our hearts and thoughts go out to each and every one of you.

I want you to know you have our commitment to continue providing you with the products and services you depend on. For more than 37 years, Concepte of Illinois has focused on our mission to provide Service You Can Trust. This enduring mission guides us as we closely monitor, assess and respond to this situation.

As a valued customer or partner of one or more of our products and services – I want you to know that we understand the importance of the products and services we provide to you and your business. You rely on us to help power your livelihood and we understand the responsibility that entails. Meeting that responsibility day in and day out, in any environment, is our primary focus.

In response to the current situation, we’ve implemented our business continuity plan — which examines all areas of business operations at every Concepte site — and are taking actions to ensure continued service to our customers. Rest assured; we are prepared to serve you.

First and foremost, our plan ensures the health and safety of our employees, so we can continue to deliver and support the products you count on. Considering the most recent news and announcements from the World Health Organization (WHO) and Centers for Disease Control and Prevention (CDC).

We know many are concerned about the impact the global health situation is having on hourly employees. We provide them with the PPE and knowledge how to interact with you and each other to continue a very safe environment for all.

Precautionary measures are being taken to limit the potential spread of the virus, to support our employees in this challenging time and to ensure we maintain our ability to serve you, our customer, for the long term. Our leadership team remains vigilant and is monitoring the situation in real time and responding rapidly as conditions evolve.

We understand your expectation that Concepte of Illinois provide you reliable service and in light of the evolving Corona virus disease (COVID-19) developments, we would like to share with you the measures we are taking to protect the health and safety of our colleagues, customers and vendors, while mitigating business impacts.

We have invested in our technology infrastructure to provide you with seamless service should we be required to temporarily close an office, logistics facility and/or switch to a full-time remote working model.

Additionally, we are working closely with our vendors to understand where supply chain issues may arise and how to best mitigate these risks. These include product ordering, so that we have adequate supply to accommodate potential disruptions, as well as monitoring vendor backlogs and shipment and delivery acknowledgement dates.

Implementing Precautions for Added Protection
We’ve also taken steps across our operations to help protect our colleagues and prevent COVID-19 at our facilities. Some of these steps include the following:

  • Increasing sanitizing and cleaning routines in facilities and encouraging colleagues to use good hygiene practices, including frequent hand washing
  • Restricting business travel for colleagues
  • Requiring colleagues to work from home for a period of time as required and if they have traveled to high-risk areas – or have had any direct contact with others who have.
  • Educating colleagues about the virus and sharing resources on how to keep the workplace clean
  • Asking visitors to disclose recent travel history before facility entry is granted or denying access to those who have traveled to, through or from high-risk areas – or have been in direct contact with those who have
  • Verifying visitor and employee’s temperature at least once a day or more if they appear to be less that top condition
  • Limiting gatherings, postponing events or going virtual to allow for appropriate social distancing and safety of attendees
  • Implementing additional safety measures for carriers who pick up and deliver to our facilities for the safety of all involved

Because of the rapidly changing situation, we will continue to provide updates to the webpage & Facebook, as appropriate, so check back frequently. If you have additional questions, please contact or a Concepte  representative directly at 800-267-4052 or locally 618-438-5005.

We are working tirelessly to help our colleagues and yours stay safe and as always, are committed to providing you with the best service possible. We appreciate your continued business.

Maintain Healthy Business Operations

Maintain Healthy Business Operations

Identify a workplace coordinator who will be responsible for COVID-19 issues and their impact at the workplace.

Implement flexible sick leave and supportive policies and practices.

  • Ensure that sick leave policies are flexible and consistent with public health guidance and that employees are aware of and understand these policies.
  • Maintain flexible policies that permit employees to stay home to care for a sick family member or take care of children due to school and childcare closures. Additional flexibility might include giving advances on future sick leave and allowing employees to donate sick leave to each other.
  • Employers that do not currently offer sick leave to some or all of their employees may want to draft non-punitive “emergency sick leave” policies.
  • Employers should not require a positive COVID-19 test result or a healthcare provider’s note for employees who are sick to validate their illness, qualify for sick leave, or to return to work. Healthcare provider offices and medical facilities may be extremely busy and not able to provide such documentation in a timely manner.
  • Review human resources policies to make sure that policies and practices are consistent with public health recommendations and are consistent with existing state and federal workplace laws (for more information on employer responsibilities.
  • Connect employees to employee assistance program (EAP) resources (if available) and community resources as needed. Employees may need additional social, behavioral, and other services, for example, to cope with the death of a loved one

for more in-depth details click here –=>


Use of Cloth Face Coverings

Applying a face mask - step 1

Visit the CDC to learn how to wear Cloth Face Coverings

Click on this link.

Message from the Director

To our valued clients, customers and friends,

As we continue to navigate through these uncharted waters, I want to share some additional information with you about Concepte of Illinois.

First a little history, we have been around, soon to be, 37 years of providing only high professional technical service and support to you and we are still doing just that. Concepte is providing government, manufacturing, medical, banks and our communities long term success and well-being stories year-after-year.

I will begin in what has not changed for our customers and friends, our attitude to continue to bring you the level of service and support that is right for you and insure that your high tech needs are met to help make sure your future is good and productive. We are humbled by the trust you place in us. It is important you know that whatever the future brings, Concepte is here to help you.

Expert Monitoring: Our experts continue to monitor your servers and networks when you are being distracted by the health and welfare of your employees and customers. We are helping maintain that data security when the bad actors are trying to take advantage of that distraction.

Service Options: We have a variety of channels to help you in ways that make the most sense for you: whether it is data backup and monitoring, data security and service of you tech equipment. We can and will be there for you. Just Call our service professionals to show you the path that is needed in today’s fast change world to help ensure you data is protected.

1:1 Guidance: It is important to try and stick to you technology plan as best you can. If your plan has changed, we can help you review your data protection and disaster preparedness to help keep you on-track to meet tomorrow’s needs today!

In these trying times, please know that our dedicated client service professionals are committed to getting to your questions as quickly as possible. We appreciate your patience if it takes us a bit longer than usual to get to your call. But, I promise we will and that we are here to help.

Lastly, in a period as tumultuous as this, it may be natural to wonder about the firm that is helping you stay on track with your high tech needs. If you are, let me assure you that Concepte is in excellent financial health with one of the strongest balance sheets in the area. Despite the volatile situation with the Coronavirus and the Shelter-in-Place orders our company is profitable and we have the resources necessary to ensure we remain strong.

As always, I am ho9nroed that you have placed your trust in us. If there is anything we can do to help meet your needs, please visit us online at or contact us at 800-267-4052 or find us on Facebook


Larry D Christy

Larry D Christy
Director, Concepte of Illinois, Inc.

How to Clean your workspace

How to Clean your work-spaces to help prevent the spread of viruses.

  •  CLEAN
    • Clean surfaces using soap and water. Practice routine cleaning of frequently touched surfaces.
    • High touch surfaces include:
      • Tables, Doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, sinks, refrigerator doors, etc.
      • Clothing is a area that is often overlooked, so daily changes of clothing. Washing clothes with laundry soap does work.
    • Many products recommend:
      • Keeping surface wet for a period of time (see product label)
      • Precautions such as wearing gloves and making sure you have good ventilation during use of the product.
    • Diluted household bleach solutions may also be used if appropriate for the surface. Check to ensure the product is not past its expiration date. Unexpired household bleach will be effective against coronaviruses when properly diluted.
      Follow manufacturer’s instructions for application and proper ventilation. Never mix household bleach with ammonia or any other cleanser.
      Leave solution on the surface for at least 1 minute
      To make a bleach solution, mix:

      • 5 tablespoons (1/3rd cup) bleach per gallon of water
      • 4 teaspoons bleach per quart of water
    • Alcohol solutions with at least 70% alcohol.

How to Protect Yourself from the COVID-19

FOLLOW the GUIDELINES of the Centers for Disease Control and Prevention

two people with an arrow separating them

  • Know How the COVID-19 Virus Spreads
  • Take Steps to protect yourself
  • Avoid Close Contact
  • Take steps to protect others
  • Cover Coughs and sneezes
  • Wear a facemask if you are sick
  • Clean and disinfect

Marion Location Hours Change

Due to the COVID-19 virus pandemic and the Governor of Illinois’ determination to Shelter in Place to minimize the spread of the Coranavirus, we have decided to close the Marion office at 2300 W Main ST until April 30th and consolidate our talent at the Benton Location at 1007 N McLeansboro St. We are working with a skeleton crew to minimize the possibility of spreading the virus. We do sanitizing every other day with other disinfecting daily for your and our safety. If you need Concepte call the main number at 618-438-5005 or 800-267-4052 for assistance in resolving you computer and networking issues. Be Patient, Be Safe and Stay Safe.

We’re Still Here

As the stay-at-home (Shelter in Place) has been extended to April 30th, 2020,, you can rest assured that we are here to provide essential & emergency service and support at our Benton Location. We do practice and encourage Social Distancing. So all you need to do is call our main number 618-438-5005 or 800-267-4052 and we will give you directions on how to obtain our computer and network service and support.

We are at the Benton location 8:30am – 4:00pm Monday through Friday.

Meanwhile checkout our Facebook Page at

or our website at