External Email Issues when using non-Concepte high secure emails accounts and external email account i.e. Google, Yahoo, MSN
It has come to our attention that some of you are trying to use an external email service other than the service that your company’s or government agency’s official e-mail account. Your agency has procured a high security email account to help ensure you can accomplish your official business in a secure manner.
Due to the massive number of accounts hosted by certain external email
services (i.e. Google, Yahoo, MSN) and the uncontrollable nature of
content produced by such a huge volume of users, they are considered
unacceptable as commercial email sources and are blacklisted by major
email security services. These free email services have allowed and are
known for being used to spam or attack servers in order to breach a mail
This type of blacklisting is the standard that is prevalent throughout
the email services industry and works well in almost all cases. It is
due to this blacklisting that we encourage you to use your official
email address for communications. Some ask if we can white-list the
domain or an individual email address to allow this email to come
through. That action defeats the security email data protection and
would open the server to possibility of data breach by means of forged
message appearing to come from a white-listed sender even though in fact
they were not.
It is Concepte of Illinois’ policy to never white-list e-mail addresses/domains due
to worldwide security concerns and to help protect the global reputation of our servers.
If you are using G-mail or other free mail clients because they give you more storage, we can provide additional storage to you through our mail service as well at an additional cost.
If after understanding the risks we have described above you still wish to use these outside services for communications we can offer for your consideration a private email server that will effect only your domain if it were to become compromised. This option will allow your the freedom to determine your own security policies and decide whether or not to allow white-listed senders. We can provide you with pricing for that option on request.
Please Contact out office if you have any questions or for further information.
Authorized Release by Larry Christy, Director