Truly a hot topic in every government or corporate boardrooms. Should we outsource our service on the computers and networks.
First let’s examine outsourcing. When you hire a painter to paint your house, or when you hire a mowing company to mow your grass, you are outsourcing. These are tasks that you could perhaps do yourself, but somehow you deemed it more economical or viable to outsource than do the work yourself. Maybe you would rather spend your time on a different or more rewarding activity or come to the conclusion that you simply couldn’t do as good a job given the time to perform the work. I’ll call this type of outsourcing “business process outsourcing” or BPO. You can find a substantial list of companies specializing in BPO in various segments including but not limited to human resource management, accounting and finance, and information technology to name a few. BPOs ideally should do the job they are hired to do better, faster, and cheaper compared to anyone else performing the same job. This is a very strong benefit and one that most companies are coming to realization with. BPOs allow a company to concentrate on its business without losing quality, cost or time.
So in reality of the fast pace business requirements of today, BPOs are, in general, a necessity to meet today’s competitive environment.
When it is time to consider outsourcing, find a reputable and long lived company and ask a lot of questions. When you are satisfied with your answers. Just do it.